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<\/figure>\nPok\u00e9mon Scarlet<\/em> and violet <\/em>are glitchfests<\/span>. In this age of post-launch updates, many games have their fair share of bugs and issues, but at $60 a pop, scarlet <\/em>and Violet’s<\/em> problems are borderline impressive, struggling to run<\/span> on the same console other AAA titles like Breath of the Wild<\/em> and Xenoblade Chronicles 3<\/em> worked with just fine. If you’re thinking about throwing in the towel and asking for your money back, you’re not alone. <\/p>\nNow, if you’re a long-time Nintendo fan, you might know the company does note<\/em> have a generous returns policy<\/span>. Anything purchased on the eShop is, by company policy, a completed sale, and ineligible for a refund. While you can return physical games, Nintendo will not accept any opened items, meaning if you’ve played the game, you can’t return it. <\/p>\nNintendo sticks to this policy so intently they warn you to look up reviews before buying the game. Not many companies have \u201cdo your research, idiot\u201d as a customer service philosophy, but Nintendo is special. <\/p>\n
The latest Pok\u00e9mon games, however, are a different story. Rarely does Nintendo release games with this many technical issues. While not every game the company pushes is necessarily a winner, Nintendo isn’t known for charging $60 for something arguably unfinished, especially when those games belong to one of the biggest franchises in gaming. <\/p>\n
While the poor publicity hasn’t inspired Nintendo to open a special return hotline, there are reports of users getting their money<\/span> back through customer support. One Redditor made a post on r\/pokemon<\/span> encouraging any players who felt let down by the quality of the latest Pok\u00e9mon games to request a refund. According to the Redditor, the Nintendo rep prioritized the case because of the state of the games, and, by doing so, ensured the refund was approved an hour later.<\/p>\n\n
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Another user replied to the thread<\/span>, sharing their Nintendo rep asked for specific issues with the game to be used in the case. They claim the rep knew about the larger problems, but any additional bugs or glitches was helpful for rounding out the case. However, it might be Nintendo of America that is the most lenient in this case. One user reports<\/span> Nintendo of Europe is \u201cunworkable,\u201d and after hours and multiple reps, they walked away with no refund.<\/p>\n