{"id":147618,"date":"2022-12-04T07:11:04","date_gmt":"2022-12-04T07:11:04","guid":{"rendered":"https:\/\/harchi90.com\/google-focusing-duplex-on-voice-calls-shuts-down-web-version\/"},"modified":"2022-12-04T07:11:04","modified_gmt":"2022-12-04T07:11:04","slug":"google-focusing-duplex-on-voice-calls-shuts-down-web-version","status":"publish","type":"post","link":"https:\/\/harchi90.com\/google-focusing-duplex-on-voice-calls-shuts-down-web-version\/","title":{"rendered":"Google focusing Duplex on voice calls, shuts down web version"},"content":{"rendered":"<div>\n<p>\u201cDuplex\u201d is Google&#8217;s umbrella term for technologies that can handle tedious, multi-step tasks on your behalf.  The phone version was the most well-known application of this technology, and Google is now shutting down Duplex on the Web. <\/p>\n<p>Google Duplex was famously announced at I\/O 2018 with the ability to make restaurant reservations on your behalf.  Mimicking a human when it placed calls, which featured disclosures, it debuted on Pixel phones before availability expanded.  At the next I\/O, Google announced that it was coming to the web to help your complete tasks, starting with movie ticket purchases.  Duplex in Chrome, with Assistant branding, would ask for your preferences and then navigate through a theater&#8217;s purchasing website for you.<\/p>\n<p>Google is now shutting down Duplex on the Web and calls it \u201cdeprecated.\u201d  The company confirmed to TechCrunch and a notice for web partners says \u201cAny automation features enabled by Duplex on the Web will no longer be supported after this date [December 2022]\u201d<\/p>\n<p>Since Duplex was announced at I\/O 2019, it grew to support:<\/p>\n<ul>\n<li><strong>ticket purchases<\/strong>: \u201cpurchase movie theater tickets for users on your website.\u201d<\/li>\n<li><strong>Assisted checkout for retail websites<\/strong> (2021): \u201d help users with an optimized and automated checkout experience on your website.\u201d<\/li>\n<li><strong>Food ordering for restaurant websites<\/strong> (2021): \u201chelp users place food orders on your website.\u201d<\/li>\n<li><strong>Assisted flight check-in for airline websites<\/strong>: \u201chelp users check-in to their flight on your site.  Android users will receive a Google Assistant Notification offering to check them in for their flight.  The user&#8217;s details will be pre-filled into your website&#8217;s check-in form using their flight booking information from Gmail.<\/li>\n<li><strong>Automated password change<\/strong> (2022): \u201cautomate changing site passwords using Google Assistant.\u201d<\/li>\n<li><strong>Automated Discount Finder<\/strong>: \u201cautomatically apply coupons on your website.\u201d<\/li>\n<\/ul>\n<div class=\"wp-block-jetpack-tiled-gallery aligncenter is-style-rectangular\">\n<div class=\"tiled-gallery__gallery\">\n<div class=\"tiled-gallery__row\">\n<div class=\"tiled-gallery__col\" style=\"flex-basis:100.00000%\">\n<figure class=\"tiled-gallery__item\"><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>Duplex worked by periodically training \u201cagainst your site to enable Google Assistant to perform certain actions.\u201d  Changing password was a well-regarded capability.<\/p>\n<p>Google is shutting down Duplex on the Web citing user and developer feedback.  It is also doing this to \u201cfully focus on making AI advancements to the Duplex voice technology that helps people most every day.\u201d<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img title=\"Google focusing Duplex on voice calls, shuts down web version that changed passwords, more\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/05\/Google-Assistant-Duplex-passwords.gif?ssl=1\" alt=\"\" data-recalc-dims=\"1\"\/><\/figure>\n<\/div>\n<p>The implication is that Duplex on the Web was not used too often and that the voice version that handled phone calls was more popular.  On Pixel phones, Duplex powers the popular Hold for Me and Direct My Call, which lets you tap instead of having to interact with the actual dial pad when on a phone tree.  Google also uses the voice technology to check store hours and product inventory.<\/p>\n<h2 id=\"h-9to5google-s-take\">9to5Google&#8217;s Take<\/h2>\n<p>In the short term, this re-prioritization of Duplex does make sense as there are still a lot of phone-only interactions.  However, down the road, everything will eventually have a web version and having an assistant that&#8217;s capable of handling those tasks would be very powerful.<\/p>\n<div class=\"wp-block-jetpack-tiled-gallery aligncenter is-style-rectangular\">\n<div class=\"tiled-gallery__gallery\">\n<div class=\"tiled-gallery__row\">\n<div class=\"tiled-gallery__col\" style=\"flex-basis:50.00000%\">\n<figure class=\"tiled-gallery__item\"><img title=\"Google focusing Duplex on voice calls, shuts down web version that changed passwords, more\" decoding=\"async\" srcset=\"https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-1.png?strip=info&amp;w=600&amp;ssl=1 600w,https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-1.png?strip=info&amp;w=900&amp;ssl=1 900w,https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-1.png?strip=info&amp;w=1080&amp;ssl=1 1080w\" alt=\"Google Assistant Fast checkout\" data-height=\"2340\" data-id=\"441515\" src=\"https:\/\/9to5google.com\/2021\/07\/28\/google-assistant-fast-checkout\/google-assistant-fast-checkout-duplex-1\/\" data-url=\"https:\/\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-1.png?w=473\" data-width=\"1080\" data-amp-layout=\"responsive\"\/><\/figure>\n<\/div>\n<div class=\"tiled-gallery__col\" style=\"flex-basis:50.00000%\">\n<figure class=\"tiled-gallery__item\"><img title=\"Google focusing Duplex on voice calls, shuts down web version that changed passwords, more\" decoding=\"async\" srcset=\"https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-2.png?strip=info&amp;w=600&amp;ssl=1 600w,https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-2.png?strip=info&amp;w=900&amp;ssl=1 900w,https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-2.png?strip=info&amp;w=1080&amp;ssl=1 1080w\" alt=\"Google Assistant Fast checkout\" data-height=\"2340\" data-id=\"441517\" src=\"https:\/\/9to5google.com\/2021\/07\/28\/google-assistant-fast-checkout\/google-assistant-fast-checkout-duplex-2\/\" data-url=\"https:\/\/9to5google.com\/wp-content\/uploads\/sites\/4\/2021\/07\/google-assistant-fast-checkout-duplex-2.png?w=473\" data-width=\"1080\" data-amp-layout=\"responsive\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ad-disclaimer-container\">\n<p class=\"disclaimer-affiliate\"><em>FTC: We use income earning auto affiliate links.<\/em> more.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-850447 size-full\" src=\"https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/6\/2022\/11\/Baseus-750X150.jpg?resize=750%2C150&#038;ssl=1\" alt=\"\" width=\"750\" height=\"150\" data-recalc-dims=\"1\" \/><\/div>\n<hr\/>\n<p style=\"text-align: center\"><i>Check out 9to5Google on YouTube for more news:<\/i><\/p>\n<p><!-- youtube embed --><\/p>\n<p><div class=\"ast-oembed-container\" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"Pixel Watch vs. Galaxy Watch 5: One CLEAR winner!\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/lowO3ndAbqg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u201cDuplex\u201d is Google&#8217;s umbrella term for technologies that can handle tedious, multi-step tasks on your behalf. The phone version was the most well-known application of this technology, and Google is now shutting down Duplex on the Web. Google Duplex was famously announced at I\/O 2018 with the ability to make restaurant reservations on your behalf. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/harchi90.com\/google-focusing-duplex-on-voice-calls-shuts-down-web-version\/\"> <span class=\"screen-reader-text\">Google focusing Duplex on voice calls, shuts down web version<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[4],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Google focusing Duplex on voice calls, shuts down web version - harchi90<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.google.com\/__i\/rss\/rd\/articles\/CBMiQmh0dHBzOi8vOXRvNWdvb2dsZS5jb20vMjAyMi8xMi8wMy9nb29nbGUtZHVwbGV4LXdlYi1zaHV0dGluZy1kb3duL9IBRmh0dHBzOi8vOXRvNWdvb2dsZS5jb20vMjAyMi8xMi8wMy9nb29nbGUtZHVwbGV4LXdlYi1zaHV0dGluZy1kb3duL2FtcC8?oc=5\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google focusing Duplex on voice calls, shuts down web version - harchi90\" \/>\n<meta property=\"og:description\" content=\"\u201cDuplex\u201d is Google&#8217;s umbrella term for technologies that can handle tedious, multi-step tasks on your behalf. 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Google Google kills product View more stories Google is shutting down a rather obscure project: Google Duplex on the Web. \"Duplex\" is Google's branding for AI that does \"simple but familiar tasks that saves you time.\"\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":148335,"url":"https:\/\/harchi90.com\/google-is-shutting-down-duplex-on-the-web\/","url_meta":{"origin":147618,"position":1},"title":"Google is shutting down Duplex on the Web","date":"December 5, 2022","format":false,"excerpt":"Another Google service will soon join the company's . The search giant quietly announced this week it is shutting down Duplex on the Web. In a spotted by , the company notes the service won't work after the end of 2022. \u201cAs we continue to improve the Duplex experience, we're\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":148490,"url":"https:\/\/harchi90.com\/google-is-done-with-duplex-on-the-web\/","url_meta":{"origin":147618,"position":2},"title":"Google is done with Duplex on the Web","date":"December 5, 2022","format":false,"excerpt":"Autofill and Chrome already do what Duplex does Google Assistant is about to get less useful this month. Google is sunsetting its Duplex on the Web service which allowed customers to book tickets or make reservations through a streamlined Assistant-led interface that automatically integrated personal information from the user's Google\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/static1.anpoimages.com\/wordpress\/wp-content\/uploads\/2020\/10\/14\/google-assistant-duplex-ish.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":154095,"url":"https:\/\/harchi90.com\/chrome-address-bar-looks-like-pixel-launcher-search-with-redesign\/","url_meta":{"origin":147618,"position":3},"title":"Chrome address bar looks like Pixel Launcher search with redesign","date":"December 10, 2022","format":false,"excerpt":"Given the large user base, Google rarely makes major changes to the interface of its browser. However, one in-development redesign plans to \u201cmodernize\u201d the Chrome Omnibox on Android, and the end result looks a lot like the Pixel Launcher. Update 12\/10: Since September, Google's work on the address bar redesign\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"Chrome Android Omnibox redesign","src":"https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2022\/09\/Chrome-Android-Omnibox-redesign-1.jpeg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":51926,"url":"https:\/\/harchi90.com\/irs-hangs-up-on-taxpayer-because-of-this-exclusive-pixel-feature\/","url_meta":{"origin":147618,"position":4},"title":"IRS hangs up on taxpayer because of this exclusive Pixel feature","date":"August 21, 2022","format":false,"excerpt":"As is typical of Google, the company added a sweet and useful new feature for Pixel users with the Pixel 3 or later in the US, Australia, and Canada. Called \"Hold for Me,\" this feature allows you to let Google Assistant monitor a call while you are on hold and\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":89047,"url":"https:\/\/harchi90.com\/pixel-at-a-glance-rain-alerts-more-assistant-voice-typing-languages\/","url_meta":{"origin":147618,"position":5},"title":"Pixel At a Glance rain alerts, more Assistant voice typing languages","date":"October 6, 2022","format":false,"excerpt":"At Made by Google 2022, a number of Assistant announcements were made across all the new devices and form factors. Pixel phones are seeing updates to Assistant Voice Typing, At a Glance, Quick Phrases, Recorder, and more. Introduced last year with support for English, German, and Japanese, Assistant voice typing\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"fifu_image_url":"https:\/\/i0.wp.com\/9to5google.com\/wp-content\/uploads\/sites\/4\/2019\/11\/google-duplex-movie-tickets-cover.png?resize=1200,628&quality=82&strip=all&ssl=1","_links":{"self":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/posts\/147618"}],"collection":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/comments?post=147618"}],"version-history":[{"count":0,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/posts\/147618\/revisions"}],"wp:attachment":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/media?parent=147618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/categories?post=147618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/tags?post=147618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}