{"id":164462,"date":"2022-12-21T18:47:05","date_gmt":"2022-12-21T18:47:05","guid":{"rendered":"https:\/\/harchi90.com\/eufy-publicly-acknowledges-some-parts-of-its-no-clouds-controversy\/"},"modified":"2022-12-21T18:47:05","modified_gmt":"2022-12-21T18:47:05","slug":"eufy-publicly-acknowledges-some-parts-of-its-no-clouds-controversy","status":"publish","type":"post","link":"https:\/\/harchi90.com\/eufy-publicly-acknowledges-some-parts-of-its-no-clouds-controversy\/","title":{"rendered":"Eufy publicly acknowledges some parts of its \u201cNo clouds\u201d controversy"},"content":{"rendered":"<div itemprop=\"articleBody\">\n<figure class=\"intro-image intro-left\">\n  <figcaption class=\"caption\">\n<div class=\"caption-text\">enlarge <span class=\"sep\">\/<\/span> Eufy&#8217;s security arm has publicly addressed some of the most important claims about the company&#8217;s local-focused systems, but those who bought into the &#8220;no clouds&#8221; claims may not be fully assured.<\/div>\n<p>Eufy<\/p>\n<\/figcaption><\/figure>\n<aside id=\"social-left\" class=\"social-left\" aria-label=\"Read the comments or share this article\">\n<\/aside>\n<p><!-- cache hit 137:single\/related:ba55afaa83dff9af31cee09830cdfbdc --><!-- empty --><\/p>\n<p>Eufy, the Anker brand that positioned its security cameras as prioritizing &#8220;local storage&#8221; and &#8220;No clouds,&#8221; has issued a statement in response to recent findings by security researchers and tech news sites.  Eufy admits it could do better but also leaves some issues unaddressed.<\/p>\n<p>In a thread titled &#8220;Re: Recent security claims against eufy Security,&#8221; &#8220;eufy_official&#8221; writes to its &#8220;Security Cutomers and Partners.&#8221;  Eufy is &#8220;taking a new approach to home security,&#8221; the company writes, designed to operate locally and &#8220;wherever possible&#8221; to avoid cloud servers.  Video footage, facial recognition, and identity biometrics are managed on devices\u2014&#8221;Not the cloud.&#8221;<\/p>\n<p>This reiteration comes after questions have been raised a few times in the past weeks about Eufy&#8217;s cloud policies.  A British security researcher found in late October that phone alerts sent from Eufy were stored on a cloud server, seemingly unencrypted, with face identification data included.  Another firm at that time quickly summarized two years of findings on Eufy security, noting similar unencrypted file transfers.<\/p>\n<p>At that time, Eufy acknowledged using cloud servers to store thumbnail images, and that it would improve its setup language so customers who wanted mobile alerts knew this.  The company didn&#8217;t address other claims from security analysts, including that live video streams could be accessed through VLC Media Player with the right URL, one whose encryption scheme could potentially be brute-forced.<\/p>\n<p>One day later, tech site The Verge, working with a researcher, confirmed that a user not logged into a Eufy account could watch a camera&#8217;s stream, given the right URL.  Getting that URL required a serial number (encoded in Base64), a Unix timestamp, a seemingly non-validated token, and four-digit hex value.<\/p>\n<p>Eufy said then it &#8220;adamantly disagrees with the accusations levied against the company concerning the security of our products.&#8221;  Last week, The Verge reported that the company notably changed many of its statements and &#8220;promises&#8221; from its privacy policy page.  Eufy&#8217;s statement on its own forums arrived last night.<\/p>\n<aside class=\"ad_wrapper\" aria-label=\"In Content advertisement\">\n    <span class=\"ad_notice\">Advertisement <\/span>    <\/p>\n<\/aside>\n<p>Eufy states its security model has &#8220;never been attempted, and we expect challenges along the way,&#8221; but that it remains committed to customers.  The company acknowledges that &#8220;Several claims have been made&#8221; against its security, and the need for a response has frustrated customers.  But, the company writes, it wanted to &#8220;gather all the facts before publicly addressing these claims.&#8221;<\/p>\n<p>The responses to those claims include Eufy noting that it uses Amazon Web Services to forward cloud notifications.  The image is end-to-end encrypted and deleted shortly after sending, Eufy states, but the company intends to better notify users and adjust its marketing.<\/p>\n<p>As to viewing live feeds, Eufy claims that &#8220;no user data has been exposed, and the potential security flaws discussed online are speculative.&#8221;  But Eufy adds it has disabled the viewing of livestreams when not logged into a Eufy portal.<\/p>\n<p>Eufy states that the claim it is sending facial recognition data to the cloud is &#8220;not true.&#8221;  All identity processes are handled on local hardware, and users add recognized faces to their devices through either local network or peer-to-peer encrypted connections, Eufy claims.  But Eufy notes that its Video Doorbell Dual previously used &#8220;our secure AWS server&#8221; to share that image to other cameras on a Eufy system;  that feature has since been disabled.<\/p>\n<p>The Verge, which had not received answers to further questions about Eufy&#8217;s security practices after its findings, has some follow-up questions, and they&#8217;re notable.  They include why the company denied that viewing a remote stream was possible in the first place, its law enforcement request policies, and whether the company was really using &#8220;ZXSecurity17Cam@&#8221; as an encryption key.<\/p>\n<p>Researcher Paul Moore, who raised some of the earliest questions about Eufy&#8217;s practices, has yet to comment directly on Eufy since he <a rel=\"nofollow\" href=\"https:\/\/twitter.com\/Paul_Reviews\/status\/1597264654728069121?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1597264654728069121%7Ctwgr%5Ea0ca38d33f14f48a959a0555f7799641f438631c%7Ctwcon%5Es1_&amp;ref_url=https%3A%2F%2Farstechnica.com%2Fgadgets%2F2022%2F11%2Feufys-no-clouds-cameras-upload-facial-thumbnails-to-aws%2F\">posted on Twitter on November 28<\/a> that he had &#8220;a lengthy discussion with (Eufy&#8217;s) legal department.&#8221;  Moore has, in the meantime, taken to investigating other &#8220;local-only&#8221; video doorbell systems and found them <a rel=\"nofollow\" href=\"https:\/\/twitter.com\/Paul_Reviews\/status\/1599828543411654658\">notably<\/a> <a rel=\"nofollow\" href=\"https:\/\/twitter.com\/Paul_Reviews\/status\/1601327294252883969\">non-local<\/a>.  One of them even <a rel=\"nofollow\" href=\"https:\/\/twitter.com\/Paul_Reviews\/status\/1601318153958477824\">seemed to copy Eufy&#8217;s privacy policy<\/a>word for word.<\/p>\n<p>&#8220;<span class=\"css-901oao css-16my406 r-poiln3 r-bcqeeo r-qvutc0\">Thus far, it&#8217;s safer to use a doorbell which tells you it&#8217;s stored in the cloud\u2014as the ones honest enough to tell you generally use solid crypto,&#8221; Moore <a rel=\"nofollow\" href=\"https:\/\/twitter.com\/Paul_Reviews\/status\/1601589228944908289\">wrote about his efforts<\/a>.  Some of Eufy&#8217;s most enthusiastic, privacy-minded customers may find themselves agreeing.<\/span><\/p>\n<p><em>Listing image by Eufy<\/em><\/p>\n<\/p><\/div>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>enlarge \/ Eufy&#8217;s security arm has publicly addressed some of the most important claims about the company&#8217;s local-focused systems, but those who bought into the &#8220;no clouds&#8221; claims may not be fully assured. Eufy Eufy, the Anker brand that positioned its security cameras as prioritizing &#8220;local storage&#8221; and &#8220;No clouds,&#8221; has issued a statement in &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/harchi90.com\/eufy-publicly-acknowledges-some-parts-of-its-no-clouds-controversy\/\"> <span class=\"screen-reader-text\">Eufy publicly acknowledges some parts of its \u201cNo clouds\u201d controversy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[4],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Eufy publicly acknowledges some parts of its \u201cNo clouds\u201d controversy - harchi90<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.google.com\/__i\/rss\/rd\/articles\/CBMia2h0dHBzOi8vYXJzdGVjaG5pY2EuY29tL2dhZGdldHMvMjAyMi8xMi9ldWZ5LXB1YmxpY2x5LWFja25vd2xlZGdlcy1zb21lLXBhcnRzLW9mLWl0cy1uby1jbG91ZHMtY29udHJvdmVyc3kv0gFvaHR0cHM6Ly9hcnN0ZWNobmljYS5jb20vZ2FkZ2V0cy8yMDIyLzEyL2V1ZnktcHVibGljbHktYWNrbm93bGVkZ2VzLXNvbWUtcGFydHMtb2YtaXRzLW5vLWNsb3Vkcy1jb250cm92ZXJzeS9hbXAv?oc=5\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eufy publicly acknowledges some parts of its \u201cNo clouds\u201d controversy - harchi90\" \/>\n<meta property=\"og:description\" content=\"enlarge \/ Eufy&#8217;s security arm has publicly addressed some of the most important claims about the company&#8217;s local-focused systems, but those who bought into the &#8220;no clouds&#8221; claims may not be fully assured. Eufy Eufy, the Anker brand that positioned its security cameras as prioritizing &#8220;local storage&#8221; and &#8220;No clouds,&#8221; has issued a statement in &hellip; Eufy publicly acknowledges some parts of its \u201cNo clouds\u201d controversy Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.google.com\/__i\/rss\/rd\/articles\/CBMia2h0dHBzOi8vYXJzdGVjaG5pY2EuY29tL2dhZGdldHMvMjAyMi8xMi9ldWZ5LXB1YmxpY2x5LWFja25vd2xlZGdlcy1zb21lLXBhcnRzLW9mLWl0cy1uby1jbG91ZHMtY29udHJvdmVyc3kv0gFvaHR0cHM6Ly9hcnN0ZWNobmljYS5jb20vZ2FkZ2V0cy8yMDIyLzEyL2V1ZnktcHVibGljbHktYWNrbm93bGVkZ2VzLXNvbWUtcGFydHMtb2YtaXRzLW5vLWNsb3Vkcy1jb250cm92ZXJzeS9hbXAv?oc=5\" \/>\n<meta property=\"og:site_name\" content=\"harchi90\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-21T18:47:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.arstechnica.net\/wp-content\/uploads\/2022\/12\/eufy_system-760x380.jpg\" \/>\n<meta name=\"author\" content=\"islamlacoste58\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/cdn.arstechnica.net\/wp-content\/uploads\/2022\/12\/eufy_system-760x380.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"islamlacoste58\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/harchi90.com\/eufy-publicly-acknowledges-some-parts-of-its-no-clouds-controversy\/\",\"url\":\"https:\/\/news.google.com\/__i\/rss\/rd\/articles\/CBMia2h0dHBzOi8vYXJzdGVjaG5pY2EuY29tL2dhZGdldHMvMjAyMi8xMi9ldWZ5LXB1YmxpY2x5LWFja25vd2xlZGdlcy1zb21lLXBhcnRzLW9mLWl0cy1uby1jbG91ZHMtY29udHJvdmVyc3kv0gFvaHR0cHM6Ly9hcnN0ZWNobmljYS5jb20vZ2FkZ2V0cy8yMDIyLzEyL2V1ZnktcHVibGljbHktYWNrbm93bGVkZ2VzLXNvbWUtcGFydHMtb2YtaXRzLW5vLWNsb3Vkcy1jb250cm92ZXJzeS9hbXAv?oc=5\",\"name\":\"Eufy publicly acknowledges some parts of its \u201cNo clouds\u201d controversy - 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