{"id":18671,"date":"2022-07-19T02:37:39","date_gmt":"2022-07-19T02:37:39","guid":{"rendered":"https:\/\/harchi90.com\/playstation-is-reducing-its-customer-support-on-twitter\/"},"modified":"2022-07-19T02:37:39","modified_gmt":"2022-07-19T02:37:39","slug":"playstation-is-reducing-its-customer-support-on-twitter","status":"publish","type":"post","link":"https:\/\/harchi90.com\/playstation-is-reducing-its-customer-support-on-twitter\/","title":{"rendered":"PlayStation Is Reducing Its Customer Support On Twitter"},"content":{"rendered":"<div id=\"\">\n<p>PlayStation is removing direct support via Twitter starting August 1st.  Instead, those who need help will have to browse support websites in lieu of direct messaging on Twitter.<\/p>\n<p>The announcement was made on the official <a rel=\"nofollow noopener\" href=\"https:\/\/twitter.com\/AskPlayStation\/status\/1549084103802101760?s=20&amp;t=RhRZLViyxWh7vtKinaOrZA\" target=\"_blank\">@AskPlayStation<\/a> Twitter account and included links to various support sites including the official PlayStation Support Youtube channel.  <\/p>\n<p><output class=\"widget-container\"><\/p>\n<div class=\"jsx-862123036 slideshow-preview\">\n<p>The Best PS5 Games<\/p>\n<div class=\"jsx-862123036 images-container\"><button type=\"button\" aria-label=\"Open Slideshow\" class=\"jsx-862123036 hero-image\"><\/p>\n<div class=\"jsx-3600606818 aspect-ratio-container aspect-ratio-16-9\">\n<div class=\"jsx-3600606818 aspect-ratio-child\"><img decoding=\"async\" alt=\"\n\n<h2>The Top 15 PS5 Games<\/h2>\n<p>(Updated on April 26, 2022) The PS5 may have just started its life as a game console, but that doesn&#8217;t mean there aren&#8217;t a ton of great experiences already available for early adopters of the platform.<br \/>Between several exclusive launch titles, third-party next-gen games, and Sony&#8217;s new commitment to backward-compatible gaming, there&#8217;s a lot to choose from &#8211; here are our picks for the ten best games you can dig into on your Playstation 5 right now.<\/p>\n<p>Let us know hat&#8217;s on your list that didn&#8217;t make ours in the comments!&#8221; src=&#8221;https:\/\/assets-prd.ignimgs.com\/2022\/01\/31\/bestgamesonps5-slideshow-1643655795012.jpg?width=888&amp;crop=16%3A9&amp;quality=20&amp;dpr=0.05&#8243; class=&#8221;jsx-2920405963 progressive-image image jsx-294430442 rounded expand loading&#8221;\/><\/p><\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<p><\/output><\/p>\n<p>Contacting an actual human is still possible through the support websites, but Sony would rather you search for any existing solutions before contacting PlayStation Support directly.  Also, some functions such as requesting a refund and resetting a password are mostly automated.<\/p>\n<p>Sony didn&#8217;t elaborate on why it was downsizing its Twitter support.<\/p>\n<p>The PlayStation 5 has had its share of problems since launching in 2020, including system crashes, errors, and connectivity problems.  Sony&#8217;s customer support reduction will make it all the more difficult for players to find remedies in the case that their PS5 goes on the fritz.<\/p>\n<section data-transform=\"object-feedback\"\/>\n<p>Meanwhile, Sony has been plenty busy elsewhere, closing its deal to acquire Bungie while also making significant investments in the esports space.  PlayStation&#8217;s next big console exclusive is Stray, which we rewarded an 8 in our recent review.<\/p>\n<p><output class=\"article-video-container\"\/><\/p>\n<p><em>David Matthews is a freelance writer specializing in consumer tech and gaming.  He also strongly believes that sugar does not go in grits.  Follow him on Twitter @packetstealer<\/em><\/p>\n<\/div>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PlayStation is removing direct support via Twitter starting August 1st. Instead, those who need help will have to browse support websites in lieu of direct messaging on Twitter. The announcement was made on the official @AskPlayStation Twitter account and included links to various support sites including the official PlayStation Support Youtube channel. The Best PS5 &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/harchi90.com\/playstation-is-reducing-its-customer-support-on-twitter\/\"> <span class=\"screen-reader-text\">PlayStation Is Reducing Its Customer Support On Twitter<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[4],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":18493,"url":"https:\/\/harchi90.com\/sony-to-abandon-one-to-one-playstation-support-on-twitter\/","url_meta":{"origin":18671,"position":0},"title":"Sony to Abandon One-to-One PlayStation Support on Twitter","date":"July 18, 2022","format":false,"excerpt":"historically, the @AskPlayStation account was a pretty good way to get support with various platform issues, with a representative usually responding promptly when queried for help. Beginning from 1st August, however, this service will be abandoned, with the company directing you towards its support website instead. It also has various\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"@AskPlayStation Twitter 1","src":"https:\/\/i0.wp.com\/images.pushsquare.com\/2a6f044661eea\/ataskplaystation-twitter-1.900x.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":16083,"url":"https:\/\/harchi90.com\/sony-has-completed-its-3-7-billion-deal-to-acquire-bungie-and-welcome-it-into-the-playstation-family\/","url_meta":{"origin":18671,"position":1},"title":"Sony Has Completed Its $3.7 Billion Deal to Acquire Bungie and Welcome It Into the PlayStation Family","date":"July 16, 2022","format":false,"excerpt":"Sony Interactive Entertainment has officially completed its $3.7 billion deal to acquire Bungie - the studio behind Destiny and every Halo game up to Halo: Reach - and has welcomed it into the PlayStation family.PlayStation shared the news on Twitter, saying, \"the agreement to acquire Bungie has closed. So now\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":18898,"url":"https:\/\/harchi90.com\/playstation-acquires-esports-platform-repeat-gg\/","url_meta":{"origin":18671,"position":2},"title":"PlayStation Acquires Esports Platform Repeat.gg","date":"July 19, 2022","format":false,"excerpt":"Sony Interactive Entertainment is acquiring Repeat.gg, an esports technology platform as its ambibitions in the space continue to grow.Repeat.gg is one of the biggest esports tournament platforms in the world and it helps users compete for cash prizes across online games. Furthermore, it organizes asynchronous esports tournaments that allow players\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":14535,"url":"https:\/\/harchi90.com\/this-stray-backpack-is-ridiculously-cute\/","url_meta":{"origin":18671,"position":3},"title":"This Stray Backpack Is Ridiculously Cute","date":"July 14, 2022","format":false,"excerpt":"Stray is already promising plenty of feline hijinks and cuteness when it launches next week, but Travel Cat is ensuring that your own cat can get in on the fun with some real-life branded cat travel items \u2013 a Stray-themed backpack and a harness modeled after the one worn by\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":14106,"url":"https:\/\/harchi90.com\/new-ps-plus-first-big-update-beyond-758\/","url_meta":{"origin":18671,"position":4},"title":"New PS Plus&#8217; First Big Update &#8211; Beyond 758","date":"July 14, 2022","format":false,"excerpt":"On this week's episode of IGN's weekly PlayStation Show, Podcast Beyond!, host Jonathon Dornbush is joined by Jada Griffin and Mark Medina to talk about the latest and greatest in the world of PlayStation, and also why Mark has a grudge against his PS5.But before that, the panel jumps into\u2026","rel":"","context":"In &quot;Technology&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"fifu_image_url":"https:\/\/assets1.ignimgs.com\/2018\/01\/23\/002-1516727040097.jpg?width=1280","_links":{"self":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/posts\/18671"}],"collection":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/comments?post=18671"}],"version-history":[{"count":0,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/posts\/18671\/revisions"}],"wp:attachment":[{"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/media?parent=18671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/categories?post=18671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/harchi90.com\/wp-json\/wp\/v2\/tags?post=18671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}