{"id":21805,"date":"2022-07-22T01:39:40","date_gmt":"2022-07-22T01:39:40","guid":{"rendered":"https:\/\/harchi90.com\/google-lets-businesses-set-auto-responses-to-common-questions\/"},"modified":"2022-07-22T01:39:40","modified_gmt":"2022-07-22T01:39:40","slug":"google-lets-businesses-set-auto-responses-to-common-questions","status":"publish","type":"post","link":"https:\/\/harchi90.com\/google-lets-businesses-set-auto-responses-to-common-questions\/","title":{"rendered":"Google Lets Businesses Set Auto Responses To Common Questions"},"content":{"rendered":"
Google is rolling out a new feature for Business Profiles that allows you to set up automated responses to frequently asked questions from customers.<\/p>\n
Using this feature, you can suggest questions for people to ask when messaging your business via your Google Business Profile. Similar to how a customer service chatbot works on business websites.<\/p>\n
Also, in the style of a chatbot, you can set up automated responses to the questions.<\/p>\n
This feature was spotted by SEO professional Stefan Somborac, who shared his discovery on Twitter:<\/p>\n
\nNew feature for Messages on Google Business Profile:
FAQ<\/p>\n\u2013 Create up to 10 FAQs
\u2013 Questions max. 40 chars
\u2013 Answers max. 500 chars<\/p>\nPerhaps the best feature: Answers can include links.<\/p>\n
Great opportunity to link customers to in-depth content on your website! pic.twitter.com\/4z7RmlfMLP<\/a><\/p>\n